Guide · Updated 2026-07-22
How to Choose a House Cleaning Service in Austin
Austin has hundreds of cleaning services. Here are the 8 questions we tell our own friends to ask before hiring anyone.
The 8 questions to ask
In order of importance.
- Are cleaners background-checked?
- Is pricing flat by home size, or hourly?
- What exactly is in a standard vs deep clean?
- Is there a satisfaction guarantee?
- What's the cancellation policy?
- Are supplies included?
- Do I get the same cleaner every visit?
- How do you handle damage or complaints?
Red flags
Cash-only, no written quote, no guarantee, no consistent cleaner, refusing to give an address or LLC name, or 'we'll figure out price when we arrive.' Any of these — walk away.
Green flags
Written quote before you book, online portal, satisfaction guarantee in writing, background-check confirmation, consistent cleaner on recurring plans.
What price should tell you
In Austin, cleans priced under $70 for a 2-BR usually mean underpaid cleaners, no insurance, or corner-cutting. The floor for legitimate service is around $99.
Frequently asked
+Should I check reviews?
Yes — read a mix of 5-star and 3-star. The 3-star reviews tell you how the company handles problems.
+Independent cleaner vs company?
Independents can be great for weekly recurring but rarely offer guarantees, insurance, or backup coverage. Companies win on consistency and accountability.
Ready to book?
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